Category: work

Good tired

It’s a bitter cold Sunday morning here in NH and I am sitting here, coffee in hand enjoying Day one of my weekend. I am comforted by how tired I am because it is a good tired, a culmination of a whirlwind week of doing good work for good people. I feel like I made a difference this week. For me that is the best of all possible feelings.

I can honestly say that I have been on top of my game lately. I have grown into the role I’m supposed to play. I’ve overcome most of the challenges that have kept me feeling less competent than my peers; the administrative tasks (which are formidable), the organizational pieces that make my job harder such as scheduling and overall time management, and I have learned to rise to the level of my biggest foe, myself, to a point where I at last long feel like I belong.
Let me drill down on that for a moment. I work in a high-pressure, high-turnover position. I have spent most of my career in such situations. One of the unfortunate realities is that people don’t accept you right away because the possibility of liking someone and investing in them and then have that person not work out is very real. In addition, I’m additionally challenging to accept because I’m awkward. Let’s call it what it is. I’m intense, hard to read at first, a little overbearing and somewhat neurotic. In short, I’m a lot. Now, the people that once cautiously said hello to me in the cafeteria are calling me to join them. People who left me out of the conversation now involve me and enlist my thoughts. My peers in my department and everyone else I interact with as we all work towards the same goal have recognized what I want to be my most visible and dominant traits: a good heart and a genuine desire to do a good job.
And I think I am. I’ve built the foundation and now I’m interjecting my own style, the culmination of years of dealing with people, my own experiences, and personal battles. Pepper in what I feel is a relatable manner and some small acts or kindness and I’ve found my niche.

Last night, on the way out the door I received a call from the tearful wife of one of my clients. She was missing her husband terribly and wanted to know how he was doing. He wasn’t due for a sanctioned call to speak with her but I told her I would get a message to him. I drove to Detox, found my client, pulled him downstairs to a private room, dialed the number and gave him my phone. Ten minutes later he gave it back to me and tearfully thanked me. He didn’t have to, it’s what I try to bring to the job. Small acts of kindness are, or at least should be, part of the job description.

Current Situation

I thought that while Mom is in Florida I would revel in having the house to myself for almost 6 months but it’s actually quite the opposite. I’m sad and bored. In addition, I’m embarrassed to admit it. I miss my Mom. We have been getting on each other’s nerves lately, her fastidious nature about keeping her admittedly beautiful house spotless and clutter-free has led to some bickering. It was never a serious problem. We have an amazing relationship and I love her dearly. It’s my problem. I know it comes down to my persistent (and somewhat silly) sense of shame at living with my Mom at my age because my poor decision-making and illness have led me to this position of being poor and unable to have my own place. It leads to pushback because when she gets on me, despite her right to do so, it only serves as a reminder that I am a 57-year-old man living with his mother. In my book that equals LOSER. When you factor in my guilt over feeling that way when it is painfully clear that she saved me from homelessness by taking me in when I knocked on her door 7 years ago with a Honda Civic full of everything I owned, it is entirely unacceptable to me that I could hold any negative thoughts towards the wonderful woman who has never been anything but great to me. If that isn’t enough, I’m dealing with a lot of internal strife right now. My work with severely damaged individuals in exchange for a paycheck has sent me down a road to self-discovery. These broken people have actually inspired me to make changes in myself. If you have ever read me, you know that I am not afraid to make changes if it leads to growth, but I’m dealing with some powerful shit right now and it sucks that I’m alone as it is occurring. I suppose it doesn’t help that I have very few friends within 100 miles, I am without female companionship (by choice I’m afraid) while still craving the intimacy of an adult relationship, and it is colder than a Canadian Lumberjack’s nut sack outside. I can’t believe that I’d rather be at work than alone at home.

A matter of days

Tuesday was one of my worst days to date as a Case Manager. It was only exacerbated by my anxiety being in full flare. The stars collided perfectly and tragically, as it were.

Case Management in Addiction is a numbers game. Simply put, while there is never an expectation of 100%, if the successes outnumber the losses (we don’t use the word failures) then it is a rewarding use of your time. Even a ratio of 51/49 is fairly aggressive. For the sake of this conversation, success is a patient who buys in, makes an effort to dedicate themselves to healing, or at least surrenders (addiction treatment is about relinquishing control above all else) themselves to the process and completes all or most of the recommended continuum of care. We have ZERO control over what happens after they leave us but the numbers support that a full stay tends to lead to a more positive likelihood of positive outcome.
Tuesday I myself seemed to have ZERO control of ANYTHING. I was pushed to my absolute emotional limit. I went home questioning everything. Fortunately, I didn’t go home alone. I had Miss Anxiety with me and she was piling on.
You should quit!
No, I love my job.
Then why are you so upset?
Because I have no control.
Like your patients?
They have to be there…
You think you do too. Maybe you don’t?
I can handle it. I think.
Can you?
Fuck you, I have skills.
Not today you didn’t.
You’re right…
Of course I am, I’m always right. Especially when I tell you that you suck.
Tomorrow will be better. LEAVE ME ALONE BITCH!

I questioned everything and argued with myself for hours. I was low, lower than I’ve been for a while and it bothered me. Then it came to me. Late of course, as it always does.
Change your mindset. Do what you tell your clients. Worry about what you can control, put behind you what you can’t. Stop trying to save the world, help the ones that let you.

For the last 2 days I managed to keep the duct tape over the mouth of Miss Anxiety and focused on positivity. It must have oozed out of every pore of my aura because the last 3 days were so much better. I came home tonight knowing that I did some good and at the very least did nobody harm. Perhaps most importantly, I know that I did the absolute best that I could. And that, on a anxiety-free day, is all that matters to me.

Angels and Demons

I was warned when I started my job as a Case Manager in addiction, that there will be times when my entire client list would catch fire.

The addiction patient comes in several forms, ranging from first-time in recovery, young or older (sometimes in their 70’s) to the “readmit” who has been in multiple times (I have one young man in his 30’s who has been in rehab 41 times). Some are very motivated and others are counting the days. They come to us for many reasons. Some are court-ordered and others made the brave choice to change their lives and are willing to make bold moves to do so. One thing I have learned is that there is no room for assumptions about outcomes (that is obviously way beyond our scope) and there is no connection between willingness, enthusiasm and cooperation and stability during treatment.
There is no such thing as a stable patient.
Any patient can turn on a dime in one day, often defying every expectation. The addiction patient is dealing with a plethora of internal forces that pull and tug at them. One day there are doing fine; motivated, encouraged, and on course. The next day they may decide that it’s too hard, that they are needed at home, that they can deal with their addiction on their own, that getting back to work is the key, and my personal favorite…they think they are ready. Even when they are not. It is the mental push/pull that comes with making major change against a force that is larger than them. I attribute it to the dichotomy of human nature. Think of it as the scene in the Flintstones when Fred has a little devil Fred on one side and a little angel Fred on the other.

When this occurs, the adrenalin kicks in and the push to keep them from leaving begins. I know it sounds awful, but we know what is good for them even when they don’t. We have at our disposal the research to support it, compiled over millions of patients worldwide. We are trained, and we have the additional resource of many co-workers who have been through recovery themselves. We are armed with every tool, backed by sheer good intentions to help them recover. When we tackle this obstacle, it is exhausting. At least to the new guy, which I am, and my more experienced colleagues are more able to cope with it than I. While these waves of change occur in nearly all patients, it happened with too many of mine this week.

I approach my position as I do my own matters. aggressively and with passion. I challenge, poke and prod, tell the truth, and insist on reciprocation. While I am not a clinician, I get the information we need and I learn the ins and outs of the person in front of me. I invest, and I am here acknowledging that I do so at the sake of my well-being, of myself into my clients. I know it sounds corny as hell, but I care about people and despite my best efforts to dial it down, I can’t. Sue me, I give a shit. I need to know at the end of each day/week/month that I did the absolute fucking best that I could for those in my charge.

And it is taking its pound of flesh.

Me time

Greetings from West Palm Gardens, FL. As I write this I am poolside enjoying an 80 degree day. This is relevant because I should be on a plane right now. When Mom asked me to drive her to her new Condo in West Palm (she doesn’t fly the dog) my original plan was to drive two days and fly back the next. After all, there is work to be done. But then I thought about it and checked my calendar at work. I’ve been there for a year now so I must be due some time off. Oops, I was looking at the wrong column, I was looking at the “feels like” column. I’ve been there 3 months it just feels like a year. I don’t have paid time coming to me but I’m taking a few days off.

Work has been a lot. Life as a Recovery Case Manager is rewarding, challenging and exhausting. If you do it right, and by that I mean give a shit, then Empathy deprivation is possible and burnout is expected. My supervisors have continuously warned me against doing too much and I did what Bill does and ignored their warnings. At my own peril. I’m exhausted.

Today I am going to take a nap after I publish this. Then I plan to eat something bad for me, go to bed early and fall asleep while binging Netflix in the AC. Tomorrow I am going to connect with a lovely friend from High School and her Cougar friend. I plan to have dinner and drinks and a late evening. Then I plan to sleep late even if I have to do it alone. I have earned it. My Clients are well taken care of. All of their outside needs and distractions are handled and I attend to everything that I can to make sure they attend to the business at hand…recovering from their addiction and the often horrible consequences. I am a good Case Manager because I give everything I have to my Clients. Now I am doing something for me.

That’s why it’s called “me time.”

Newly emerged personality traits

For the almost 6 years that I spent sick and out of work, I missed a lot of things. One thing I missed most was working. For better or worse, my work was closely tied to my identity as well as my self-worth. I was always known as a hard worker, most of the time I was the best at what I did among my peers, and it wasn’t always about money. I actually got off on the feeling of accomplishment. My last great job before I got sick was a great opportunity for me. I got to be a part of the higher-level decisions, I made a good living and I was able to turn my role into one that actually helped people. I wish that the company never closed. I was busy as a one-armed paper hanger but I was comfortable and relaxed about my position and confident of my worth.
What I didn’t know was that in the series of unsuccessful jobs that followed, I would learn something about myself that I hadn’t realized before. I was a neurotic and paranoid knucklehead once taken out of my comfort zone.

I don’t know when it happened. I was always confident, cocky even. Then, suddenly I worried about what other people are doing, about perceived inequities, that I wasn’t getting treated fairly. I was never mean-spirited or petty, I just cared about things that previously had not occupied my mind. I suppose when my entire life was collapsing as I dealt with divorce, foreclosure, and kidney failure it naturally follows that I would be a little insecure, even paranoid. After all, when I go to a football game, I don’t think, I KNOW that they’re talking about me in the huddle.

Now that I’m healthy, relatively unconcerned about money, and too low on the totem pole at work to worry about being knocked off, I worry about the neurotic side that has emerged.
I am a Recovery Case Manager. I work with people trying to recover from addiction. There are no performance metrics other than documentation. The rest consists of managing your own caseload with empathy and efficiency. There is no competition, we all run our own affairs with adherence to general protocol and a lot of individual styles. Management is supportive and largely hands-off. And I am fucking good at it. My clients are well-served and have everything they need handled. So why do I care how many cases the woman who started after I did has? Why do I immediately assume the worst when my manager sends me a simple email telling me that they want to go over something with me? Why do I have to remind myself that by all accounts I am doing really well?
I can handle a lot, and my job gives me a lot of satisfaction. I sure don’t do it for the money. So why do I always wonder if I’m in trouble?

I hate this side of my personality. I love my job and I am really really good at it. I wish I knew where it came from so I can stick a stamp on it and send it the fuck back where it came from.

A lot

There’s a woman I’m interested in. She checks a lot of boxes. She’s kind, down to earth, pleasant, and also possesses a lot of the qualities desired by the superficial male. I’m fairly certain that should I ask her out I will get the right answer. She’s a pharmacist, so I already have the line I’ll use. I’ll pick up one of the million scripts that I’m on, call her over under the guise of having a question about the medication, and then say, “Will this medication interfere with the dinner I want to take you out for?” At which time she would of course be incredibly charmed, quit her job, her panties would immediately fall off and BOOM I’m in. That’s some Barney Stinson shit right there.

It’s too bad I’ll never actually say it.

I think I’m done with dating. I’m damaged goods. I have never had a successful relationship. Every relationship I’ve ever been involved in has ended in the friend zone or just plain ended. Never mind the age-old kiss-off “It’s not you, it’s me.” I really think it’s me.

As my ex pointed out to me as she was in the process of simultaneously fucking with my head, cutting off my balls, and tearing out my heart; apparently I’m “a lot“. At the time, I took it as a negative, as I’m sure it was meant. But months later I have a new attitude.

“If I’m a lot then go look for less.”

Fuckin’ right I’m a lot. I’m a lot as a friend, as a son, as a Father, as a worker and co-worker, and as as a Samaritan. I will do great and terrible things for the ones that I love. It’s a privilege to be part of my life because I’m as loyal as a puppy dog and as fierce as a pissed off Pitbull. I will not betray or speak behind your back, I will talk shit to your face and defend you when you aren’t around. I have one speed and that is straight out. I do this because I care, A LOT. I am weary of having to defend my actions as I continuously give a fuck about things.

Nowhere does this come into play more than in a relationship. In that situation, I AM a lot. I just haven’t met a woman who appreciates it.
I’m unapologetically chivalrous without a whiff of chauvinism.
I want to hear about her day.
She always (cough cough) comes first, in that room and others her needs come before my own. And like in other areas of my life, I don’t look around at what I don’t have, I look in front of me to enjoy what I do.
I’m grateful for everything, I appreciate the small things and I always find something to smile about.
I give all that I have, I’m a people pleaser. That’s probably a detriment. Here are a few more.
I don’t have my own place. I don’t have hair. I don’t make a lot of money. My health is good for now but who knows the future? All or some of these have resulted in rejection in the world of Online Dating.

I am not optimistic that I am going to find the person who is a fit for all that so I’m going to do myself a favor and do the tried and true thing; shut myself down before I can be rejected again.

If I’m too much, then go find less. There is plenty of “less” out there.

Purpose

I blogged about legacy recently. I came up with what I consider to be the components of a life well lived. A life well lived is a good legacy after all. Here’s what I came up with.

Who are you?
What is your purpose?
What are you doing to achieve that purpose?
What do you stand for?
How did you make people feel?

I touched on the whole “who are you?” question. Now I want to explore purpose. For as long as I can remember I have asked big questions within. While I never outwardly projected as particularly educated, worldly, or intellectual, I always knew that I was capable of deep spirituality and able to ask profound and meaningful questions. Unfortunately, I did it within myself. So as I outwardly led a somewhat meaningless life I was at all times looking for my place in this world. I’ve always believed that everyone has a purpose, well maybe not everyone. Some people seem to occupy space without offering anything that resembles rent. But then it also occurs to me that maybe someone thought that about me! So touche’ I suppose. But I digress.

Finding one’s purpose is the ultimate goal of existence. If you are a believer in any higher power it logically follows that you are here for a reason. It is our obligation to realize the why, learn the how, and then put it to work. The first mistake you can make is to assume that one’s purpose is large in scope. A tiny rock thrown into a lake creates a ripple that grows and grows. One person standing up can start a movement that can topple a regime. One act of kindness could save a life and inspire a movement. And apparently, a shitload of cliches and platitudes can become a blog. Sorry, I had to.

God gives everyone a purpose, it is up to us to find out what it is. I found my purpose around the time I found my identity. When I dropped my hardass image, my Limbaugh-Conservative anger, and the “I’m in control and don’t-care-what-people-think” persona and recognized that it’s ok to be a nice guy with a good heart and open mind I found liberation. Nothing less. All of it occurred due to my story.

“He [God] doesn’t promise our stories will make sense, but He does promise they’ll find their greater purpose if we’re patient.”
Father Stu.

There it is. My story is who I am today. It didn’t make sense to me for a long time. But “why me?” eventually evolved into “why not me?” and the humbling journey into the pit of chronic illness taught me lessons that nothing else could ever have. I have lost almost everything in my life and I found positives in all of it. I will not lie and tell you that I was always upbeat but I always found a way to claw my way back to it. In the process, I became a person that some found inspirational. My story, and the consequent person that I became from it, became my purpose. Now, I use the new attitude of gratitude to help other people. I can only do so because I have finally found peace with who and what I am. To hell with big houses, big bank accounts, and big egos. Here’s to living within my means, seeking just enough, and small gestures to make the world a better place. I have found my purpose.

The calling

I’ve been interested in Social Work since college (many, many, many moons ago). I was a Psychology major in college. I studied the whole gamut but I was most interested in personality theory. Freud, Jung, Adler, Eriksen, and even the controversial but fascinating B.F. Skinner. I started Grad School but had to stop when our first little bundle of joy arrived. I was studying Counseling with the hopes of being an HS Guidance Counselor. That never materialized. While I never actually used my degree professionally, I found that my education in conjunction with my strong people skills (sounds cocky but it’s not an opinion it’s a fact) allowed me an advantage in every job I’ve held. I know people.

Imagine my happiness when I recently learned of an opportunity in Recovery Case Management. It occurred as do many things lately, it just fell in my lap. The Universe has been very good to me of late. I have opened myself to the possibilities and I have found them everywhere, in fact, they seem to find me. Funny story.
I have been detailing cars to make extra money for years. I had a customer in town. She paid me with a check and a twenty for a tip. As I was driving home I noticed that there 2 twenties stuck together. I turned around and asked her if she meant to give my 40 dollars. She had not. I gave it back to her. She was so moved by such a simple gesture of honesty (not a big deal I really can’t imagine doing it any other way) that she promised she would spread the word about me. Well, a referral, who I had never met and may not have, casually mentioned that I would be a good Case Manager at the Rehab she worked at. 2 weeks later, thank you Karma.

The timing and circumstances were perfect. I was just coming off of Disability after reclaiming my health and my financial needs are very different now. I could never have survived on the wages when I had the financial obligations of Homeownership and family. Now, my needs have changed. I want to do something that doesn’t feel like work. I have found such an opportunity and it has been the best move I have ever made. It is a natural fit for me. I get to talk to people, work with them, and do something that is bigger than a paycheck: help people. Call me corny, call me sappy, call me over the top but I swear on my new Kidney that I am all about that at this point of my life and I have found my happiness.

A year and a half ago I was sad, sick, and longing for something to be hopeful about. Today I spring out of bed and I go to a place where I work hard at something that doesn’t feel like work. It feels like a calling. I get humbled every day by how fortunate I am and have been; some of the people I work with have been to Hell and back. I get uplifted every day when I recognize their progress and am thankful for my small role in it. While I want to save the world, it’s just how I’m wired, I can take comfort in the small victories and not take the ones that don’t make it as a personal failure.

I may still be broke, but I’ve never felt more useful. In my many recent conversations about identity and self-worth I have delved into the connection, and the disconnect between our vocation and our actual selves. I am one of the lucky ones where my identity closely aligns with how I pay the bill